Whether you’re a university, a coaching institute or an EdTech platform, enquiries cluster around intake windows and campaigns. The volume is too high to call everyone quickly, and the cost of a slow reply is a lost admission.
Not every enquiry is an applicant
Counsellors spend their best hours on prospects who were never eligible or never serious — while a strong applicant who enquired at midnight goes cold by morning.
Where intake leaks
- Campaign and season spikes outnumber the counselling team.
- Parents and students often prefer a regional language, not English.
- After-hours enquiries — evenings and weekends — get no immediate reply.
Screen around the clock
Canopi's AI agent engages every enquiry instantly on WhatsApp or voice, confirms the course of interest, checks basic eligibility, gauges intent and timeline, and books a counselling call — switching to Hindi, Tamil, Telugu or the family’s language as needed. Counsellors then spend their time only on qualified, ready applicants.
The team stops manning the phones during the rush and starts converting a clean, qualified shortlist.
You pay per enquiry the AI agent handles during the spike — not for a year-round seat count sized for your busiest week.